We Buy Ugly Houses Reviews & Ratings

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Where We Buy Ugly Houses buys homes

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What sellers should know about We Buy Ugly Houses

Use this profile as a starting point, then verify current offer terms, fees, closing timeline, and contract language directly. Public details change, so CyberHomes refreshes these profiles monthly and leaves unavailable fields blank rather than guessing.

CyberHomes analysis

Overall score for We Buy Ugly Houses

Local alternatives

We Buy Ugly Houses compared with similar companies in Arizona

Company	Overall score	Google reviews	Active since	BBB
We Buy Ugly HousesThis profile	4.9	Not published	1996	A+
Simple Sale	4.1	535	Not published	B-
HomeVestors	5.0	Not published	1996	A+
WeBuyHouses.com	5.0	Not published	1997	A+

Public review data

Customer ratings for We Buy Ugly Houses

Checked Oct 2, 2026

Company verification

Fees and terms

What We Buy Ugly Houses publishes about costs

Business model: Franchised buyer network

A national brand whose offers are made by independently owned local franchise offices.

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Cash offer vs. listing with an agent

Cost or factor	Cash sale	Traditional listing
Agent commissions	Usually none	Commonly 5%–6% of the price, set by agreement
Seller-paid closing costs	Often paid by the buyer — get it in writing	Commonly 1%–3%, plus any state transfer tax
Repairs and pre-sale prep	Sold as-is in most cash contracts	Paid by the seller before listing
Showings, staging, photos	None	Seller's cost and time
Holding costs while unsold	Days, not months	Mortgage, taxes, insurance, utilities until closing
Offer price	Below full retail market value	Market value, if it sells and appraises
Typical time to close	About 1–4 weeks	About 2–3 months from listing to closing
Certainty	No financing or appraisal contingency in a true cash deal	Can fall through on financing, appraisal, or inspection

Better Business Bureau

BBB business details

Sourced excerpts

What customers say about We Buy Ugly Houses

Latest Google review sample

Distribution of the 5 reviews returned in Google’s latest public sample—not all published reviews.

N M5 months ago

“I kept warning them that if they did not stop sending me junk mail that I would leave them bad reviews.”

Tassi B3 months ago

“They don't stop harassing people when asked. Stop with garbage mail and spam calls.”

Kathryn Fieldsa year ago

“This company keeps mailing my grandmother when we have called multiple times to get them to stop. We have asked to be put in a do not contact list but get mail from them at least once a month. I will be filing a complaint with the FTC. If they are doing this to random people who knows how they actually treat their customers.”

Greg2 years ago

“Bill Plavsic of Bella Investments LLC of Hoffman Estates, IL, a franchise of HomeVestors of America (AKA “We Buy Ugly Houses”), whose CEO is Larry Goodman, formerly David Hicks, made a cash offer to buy my house. I wanted to sell to a cash buyer/rehabber because my house needed a lot of work. Bill Plavsic told me the house needed at least $120,000 worth of work. He also told me that the house didn't have a market value of $386,000, as indicated in the property assessment (onc”

Chip Glennona year ago

“Fantastic system and processes wonderful people at corporate that help train and deploy people across the country that solve complex and difficult real estate situations that conventional methods are not able to for thousands of people across the country. Kudos to the entire organization for bringing professionalism integrity and trust into a business that by in large outside of homevestors lacks honesty transparentency and accountability to the customer.”

Published business details

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