Independent company profile
Offerpad Reviews & Ratings
James Vasquez
Sources checked Oct 2, 2026
- Active since
- 2015
- BBB status
- Unaccredited, A+
- Profile status
- Verified sources
Company overview
Offerpad is a real estate brokerage offering a streamlined process to sell homes for cash, with a focus on convenience and speed.
Key findings
- CyberHomes overall score is 4.8 / 5, weighted from public review, BBB, and activity data.
- Public sources show business activity since 2015.
- Better Business Bureau profile: not BBB accredited, rating A+.
- Offerpad is a real estate brokerage offering a streamlined process to sell homes for cash, with a focus on convenience and speed.
Published service coverage
Where Offerpad buys homes
Areas named on the company’s public website. Availability can change, so confirm your address directly.
Our expert take
What sellers should know about Offerpad
Use this profile as a starting point, then verify current offer terms, fees, closing timeline, and contract language directly. Public details change, so CyberHomes refreshes these profiles monthly and leaves unavailable fields blank rather than guessing.
What to confirm
- Offer terms, fees, service area, and closing timelines should be confirmed directly before signing an agreement.
No-obligation offerGet a cash offer for your home
Enter your address to get started — your offer usually arrives within 24 hours.
CyberHomes analysis
Overall score for Offerpad
4.8
Trust score 96%
Weighted from sourced Google rating and review volume, BBB profile facts, verified years of activity, and review recency. Components with no published source are excluded.
Local alternatives
Offerpad compared with similar companies in Arizona
Only companies with the same published market or service area are included.
| Company | Overall score | Google reviews | Active since | BBB |
|---|---|---|---|---|
|
OfferpadThis profile
|
4.8 | Not published | 2015 | A+ |
| 4.1 | 535 | Not published | B- | |
| 4.8 | 64 | 2018 | A+ | |
| 4.5 | 72 | Not published | Profile found |
Public review data
Customer ratings for Offerpad
| Review source | Average rating | Published reviews |
|---|---|---|
| Google Business Profile | 4.4 | 303 |
Third-party ratings are sourced facts, not CyberHomes reviews or endorsements.
Is Offerpad legit?
Available public sources support Offerpad as an established business.
Trust score
96%
Very strong
Checked Oct 2, 2026
Company verification
Fees and terms
What Offerpad publishes about costs
Only terms stated by the company itself are listed. Cash buyers price each house individually and do not publish offer percentages, so always ask for your net proceeds in writing.
Business model: iBuyer
Buys homes directly using its own funds and publishes a service fee on its website.
- Closing costs
- Not stated as covered — confirm who pays
- Source: Company website
- Repairs and cleaning
- Buys as-is, no seller repairs required
- Source: Company website
- Stated closing timeline
- Close in as little as 8 days or up to 60 days
- Source: Company website
- Stated offer timeline
- Free, no obligation
- Source: Company website
- Upfront or appraisal fees
- None stated
- Source: Company website
- Obligation to accept
- Offers advertised as no-obligation
- Source: Company website
Compare your options
Cash offer vs. listing with an agent
| Cost or factor | Cash sale | Traditional listing |
|---|---|---|
| Agent commissions | Usually none | Commonly 5%–6% of the price, set by agreement |
| Seller-paid closing costs | Often paid by the buyer — get it in writing | Commonly 1%–3%, plus any state transfer tax |
| Repairs and pre-sale prep | Sold as-is in most cash contracts | Paid by the seller before listing |
| Showings, staging, photos | None | Seller's cost and time |
| Holding costs while unsold | Days, not months | Mortgage, taxes, insurance, utilities until closing |
| Offer price | Below full retail market value | Market value, if it sells and appraises |
| Typical time to close | About 1–4 weeks | About 2–3 months from listing to closing |
| Certainty | No financing or appraisal contingency in a true cash deal | Can fall through on financing, appraisal, or inspection |
These are typical ranges for each type of sale, not a quote from any company. A cash sale trades a lower price for speed, certainty, and fewer costs. Ask every buyer for the net amount you would receive at closing, in writing, before you compare offers.
Better Business Bureau
BBB business details
These details are reported by the BBB, not a CyberHomes endorsement. A BBB rating is different from a customer review score.
- BBB rating
- A+
- BBB accreditation
- Not accredited
- Legal business name
- Offerpad LLC
- Business started
- 6/3/2015
- BBB file opened
- 5/10/2018
- Business incorporated
- 6/3/2015
- Type of entity
- Limited Liability Company (LLC)
- Business management
- Mr. Brian Bair, Founder/CEO; Mr. Jerry Coleman, Founder/CEO
- Address listed by BBB
- 810 Tyvola Rd STE 136, Charlotte, NC 28217-3536
Sourced excerpts
What customers say about Offerpad
Latest Google review sample
Distribution of the 5 reviews returned in Google’s latest public sample—not all published reviews.
HomeOwner Jane2 years ago“Buyer BEWARE - OfferPad “renovations” are crappy bad work to hide problems and raise prices. OfferPad would not negotiate repairs needed that the inspection turned up. We paid due diligence money to go under contract, took time off work, booked flight, hotel room, rental car to attend home inspection, paid for inspection and termite inspection, all totaling over $5,000. Bought house cause we couldn’t afford to do all that again for nothing. Moved in and the short cuts OfferPa”
Donald - Donald Grothoff (Focused Healthy Family)2 years ago“Scott Carpenter and Eddie Jasso were the greatest team for selling our old home and buying our new one. It is hard to put it all into words how wonderful Scott was to work with. He was extremely knowledgable, willing to travel from one end of Charlotte to the other to find our "Unicorn" house. That was his description of our unique needs for a house. He was in constant contact with us, took a lot of time go over things with us and helping to solve issues that came up. Eddie d”
Samantha Jacksona year ago“I didn’t want to list my home on the MLS but preferred a quick sale. I got quotes from competitors but chose Offerpad. Natalie, the attorneys, and all employees were professional, closing within 30 days. I selected my close date, and despite minor delays with documents from other agencies, I give them five stars. I’d hire them again if I didn’t want to sell my house myself.”
Charles Porter IVa year ago“Never buy a house from this company, I’d give zero stars if it was an option. I’ve worked in the trades for 10 years and have never seen such terrible lazy work. Save yourself the trouble and just don’t work with them. Whoever they are using as the GC in Charlotte deserves bankruptcy. Paint job is lazy, front screen door is brand new, doesn’t close, floors and carpet has nails poking out, cut air filters to fit them in, Sheetrock tape falling off behind the paint, painted dra”
James Sellersa year ago“They pulled a classic "Bait & Switch" on me, and the real estate agent they referred to me. I requested a cash offer on a distressed property near Charlotte. After answering their questionnaire, and receiving multiple correspondences via email, I was told a local agent would contact me with an offer. What I got was a real estate agent who told me - specifically - that his company did not make cash offers on properties under any circumstances. I will not be engaging in busines”
Published business details
Company facts
- Active since
- 2015
- Service areas found
- Charlotte, NC, South End, NoDa, Plaza Midwood, Ballantyne, University City, Matthews, Huntersville, Pineville
Sources
Common questions
FAQs about Offerpad
Companies that buy houses for cash near you
Cash home buyers near you
| Region | States / Cities | Locations |
|---|---|---|
| Northeast | Key Cities | Buffalo, NY|Hartford, CT |
| Midwest | States | Illinois|Indiana|Ohio |
| Key Cities | Chicago, IL|Cincinnati, OH|Cleveland, OH|Columbus, OH|Grand Rapids, MI|Indianapolis, IN|St. Louis, MO | |
| South | States | Florida|Georgia|Tennessee|Texas |
| Key Cities | Atlanta, GA|Charlotte, NC|Dallas, TX|Houston, TX|Memphis, TN|Nasville, TN|Oklahoma, OK|San Antonio, TX|Tampa, FL | |
| West | Key Cities | Boise, ID|Phoenix, AZ |
Edited by
James Vasquez
Real Estate Investor & Land Specialist with 10+ years experience in residential flipping, vacant land investing, land wholesaling, and subdivision deals.